Policies
Shipping Policy
This page explains how we pack, ship, and track international orders.
Shipping preparation
Products are prepared according to category, size, and condition. Packaging is chosen to protect the item during international delivery.
Shipping method
Shipping methods may vary depending on destination country, product type, delivery safety, and carrier availability.
SK Japan may choose the most suitable option for each order unless a specific shipping agreement is made in advance.
Customs and import rules
Buyers are responsible for checking local import rules, taxes, duties, and customs requirements in their own country.
Delivery times
Delivery times may vary by destination, customs process, holidays, and carrier conditions. Estimated times are not guaranteed delivery dates.
Shipping issues
If an order is delayed, returned, or damaged in transit, buyers should contact SK Japan as soon as possible with clear information and photos when needed.